After-Sales Service Guarantee

Technical Support

Technical Support

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After-Sales Service Guarantee Foundry Service

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After-sales Service

Service Principles and Philosophy

Always customer-oriented, we are committed to providing dedicated after-sales service and creating a high-quality, worry-free service experience for our customers.
Post-Warranty Service

Provide long-term maintenance support to ensure stable operation throughout the entire product lifecycle. (Additional fees may apply for relevant value-added services depending on the specific situation.)
Response Time

Provide 7×24-hour professional technical support with rapid response and efficient handling of various unexpected issues.
Hassle-Free Training

Provide dedicated technical training services to help customers achieve efficient equipment operation and maintenance, ensuring long-term stable system performance.
Warranty Commitment

Starting from the completion of equipment acceptance, FLB provides a one-year limited warranty service. During the warranty period, product failures are eligible for free repair.
Diversified Service Methods

Provide comprehensive after-sales support through multiple service channels, including telephone consultation, remote technical guidance, and on-site service.

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